We currently offer the night shift service "Remote Operation Support" for the TruLaser Center 7030 and the TruStore. Additional machines will follow.
Remote Operation Support - your specialist for the night shift
Recruiting qualified machine operators for the night shift is difficult. Make it easy for yourself: From the Remote Operation Center in Neukirch (Germany), we access your machine, control your night shift and proactively resolve downtimes. This means your automated production runs more productively in multi-shift operation and requires fewer personnel. When will you benefit from a real TRUMPF specialist for your night shift?
Productive night shift
Reduce downtime processing time by a factor of five – for maximum efficiency during the unmanned night shift.
Staff support
If required, we remotely support machine operators in resolving downtimes and provide continuous contact with our TRUMPF experts.
Autonomous manufacturing
Despite a shortage of skilled workers, you can also manufacture productively at the highest level during the night.
Complex parts
Produce complex parts at night and utilize your machine to its full capacity .
Increased delivery reliability
By the next morning, finished parts are ready for you – with no rescheduling or delivery delays.
What do you get with Remote Operation Support?
What requirements should you meet?
To communicate securely, use various software, and set up a runtime environment for the remote control of your machine, you’ll need our Smart Factory Host.
As a machine option or for retrofitting, you can purchase the necessary hardware, including smart cameras, cables, and appropriate lighting. The cameras can later be used as dashcams.
A TRUMPF Service Agreement is required so that we can proactively support you and create service cases for you.
Are you looking for a skilled night shift worker?
With Remote Operation Support, TRUMPF is there for you at night and can resolve errors remotely. Interested in getting more information? Than just contact us?
How to get in touch with your colleagues at TRUMPF
On which machine can you use Remote Operation Support?
*Hardware is not included in the service and must be purchased separately.
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