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United States | EN
Contact
To MyTRUMPF

Smart Services

Data-based services for your success

Use data-based services as an opportunity for successful and cost-saving production in the future. With Smart Services, you always have the relevant information for your machine at the right time. Join us on a journey into a smart future!

EMPOWER

If you want to create the best conditions for successful production, we are by your side.

SUPPORT

If flexibility and system availability are essential in your ongoing operations, we are there for you.

IMPROVE

If you want to coordinate your production step-by-step towards maximum value creation, we will help you achieve your goal.

Empower

Key visual of TRUMPF Services Financing
Financing

Get an overview of the financing options of your planned investments quickly - with the TRUMPF Finance Manager. Get an online quote now.

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Virtual Training Center

It is now even easier to gain know-how about TRUMPF technologies and machines. Use knowledge to give you the cutting edge and dive into the learning world of TRUMPF!

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Support

Service app

Do you want to send service messages regardless of the time of day and keep track of the processing status at all times? No longer a problem – with the Service app.

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Visual Assistance

Do you want to avoid wasting time when correcting errors? Visual Assistance lets us view what you are seeing and enables us to support you remotely in finding a quick solution to your problem.

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Technical Guide key visual
Technical Guide

Is your machine displaying an error code? You will solve the machine problem quickly, independently and safely with the suitable Technical Guide.

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Technical Service, remote support
Remote support

Have possible malfunctions rectified remotely, both quickly and safely– with Remote Support. In this way, you maximize the availability of your system.

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MyTRUMPF International Keyvisual
MyTRUMPF

As individual as you are: the MyTRUMPF customer portal. Immerse yourself in your very own personal TRUMPF world and enjoy numerous individual features.

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Bediener und Avatar stehen vor einer TruLaser Center 7040
Remote Operation Support

As your night shift specialists, we ensure that your machine runs reliably and proactively resolves downtimes remotely without the need for an operator to intervene on site. 

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Improve

Transparency service agreement

Gain transparency over the state of your machine – with the Service Agreement Transparency. Network your machines with TRUMPF and benefit early on from the development of digital solutions for your machine.

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Condition Report

You will find a report about your machine in our MyTRUMPF customer portal. We regularly evaluate the machine data to identify potential for improvement for the operation and maintenance of your machine. This gives you the transparency to foresee and plan your operating times.

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Condition Monitoring, two men looking at a tablet in front of a machine
Condition Monitoring für Werkzeugmaschinen

Sind Sie bereit für mehr Maschinenverfügbarkeit?​ Mit Condition Monitoring steigern Sie die Maschinenverfügbarkeit und reduzieren dank Zustandsanalyse und Handlungsempfehlungen ungeplante Stillstände.

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Contact
TRUMPF Smart Services
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Downloads
TruServices brochure
TruServices brochure
pdf - 3 MB
Service & contact