- It is possible to use smartphones or tablets in the production
- Internet access when taking photographs
- MyTRUMPF access (free of charge)
- Service app (free of charge for Android and iOS)
- * Direct ordering of the identified parts is only possible for countries with the new TRUMPF E-Shop.
Is a genuine part defective? Do you need to reorder it quickly? Do you have a question about a part? This is when you usually start a time-consuming search for the correct material number. Start making your life easier immediately: instead of looking through catalogues or lists, identify the genuine parts of all your machines in a flash, using your smartphone camera. This is possible with the TRUMPF object recognition function in the Service app. Then you can also create a corresponding service case in the Service app to clarify your queries.
Your advantages at a glance
Downloading the app
Artificial intelligence for your daily routine
Have you already heard a lot about artificial intelligence? Now you can benefit from it directly and make your working day easier. Object recognition assesses a simple photograph of the part in question using image recognition and suggests the corresponding material number. You select the correct part. The basis is an extensive database from TRUMPF which is constantly expanded.
From genuine part to material number in ten seconds
Object recognition is part of the Service app and is based on artificial intelligence. You can use it to identify your spare part in just a few seconds, and to report a corresponding service case. This means that you can clarify any questions concerning spare parts more quickly. Furthermore, you can also order the genuine part directly from your production hall via the TRUMPF E-Shop. Without logging in again.