Smart glasses

The smart glass service provides you with virtual support from highly qualified service engineers who give practical support to solve your problem. Simply scan the provided QR code with your smart glasses and then call technical support. Our service engineers can see and hear everything that you can.

This means that our specialists may be able to notice details which would otherwise perhaps remain undetected if the problem were just outlined on the telephone. Once the issue has been determined, important information will be displayed on the field of view on your smart glasses. Simply follow the instructions using the hands-free system – and the problem is solved!

You can get your production system back up and running again practically in the blink of an eye and for minimal service costs. Start your digital transformation now!

Problem solving within hours
No more waiting for a service engineer: thanks to your smart glasses, the engineer is already essentially with you on site

The cost-effective option to get your machine up and running again
Save on travel costs for service engineers and avoid unnecessary waiting time

Precise remote diagnostics for fast solutions
Simply show us your service issue using your smart glasses and we will find a fast and simple solution

Considerably shorter downtimes
We will show you a quick path to the right solution – our Service experts will give you the necessary instructions virtually via your smart glasses

Benefit from knowledge transfer provided by our highly qualified service engineers
You can follow the process and will therefore become an expert yourself in the shortest amount of time

The smart glasses service is available for all products from TRUMPF Hüttinger