Key visual: TRUMPF Technical Service Genuine Parts

TruShop for Genuine Parts and tools

TruShop is straightforward, practical and transparent. Order genuine parts and tools effortlessly and use handy functions that optimise your purchasing process. All your essentials, accessible in a single user-friendly location.

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TruShop: Your all-in-one hub for efficient shopping

Simple
  • Extremely user-friendly and intuitive to navigate.
  • Centralised ordering of tools and genuine parts in a single location.
  • Can be customised to your order process thanks to ERP connection via OCI.
  • Simple online tool configuration.
Helpful
  • Easy selection of the right genuine parts with exploded views in TruShop and object recognition in the service app.
  • Quick reordering via favourites lists and the reorder function in the order history.
  • Helpful search function takes you directly to the required tool or spare part.
Transparent
  • Display of customised prices.
  • Direct display of availability and delivery times.
  • All information on genuine parts and tools is in one central location.
  • Comprehensive order overview.

Order from TruShop now

Order your tools and genuine parts effortlessly and conveniently from TruShop.

Order now

What our customers say

"I can order spare parts and tools 24/7. Informative catalogues and intuitive operator prompting help me to find the right bending or punching tool."

Matthias Wittsack
Production manager of mechanical processing at RAUCH Landmaschinenfabrik GmbH

Three top tips

Order faster

Use the Quick Order function and simply enter the material number(s) and quantity – or upload an Excel file containing multiple items. Don't forget that you can use the order history to place repeat orders with just a few clicks.

Identify genuine parts

If you don't have the material number for the parts you need, you can use the exploded views in TruShop to identify the part directly on the machine. The object recognition feature in the Service app uses artificial intelligence to identify your part – just take a photo and place your order.

Request special tools online

Request your special tools conveniently using the online form in TruShop. Enter your technical data, upload the corresponding technical drawings and submit the form – TRUMPF will then get back to you with a quote.

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TruShop help centre

Use our diverse learning formats to quickly navigate TruShop. Whether through videos, FAQs or screenshots, we have the perfect resource for you.

Order from TruShop now

Order your tools and genuine parts effortlessly and conveniently from TruShop.

Order now

Did you know? A MyTRUMPF account is essential!

You need a MyTRUMPF account in order to use TruShop. Sign up for free and streamline your business processes with TRUMPF.