MyTRUMPF company administrator

Map your own approval processes – monitor and view the MyTRUMPF users in your organization, and manage roles with appropriate permissions to use the E-Shop and manage service cases.

MyTRUMPF company administrator function – your benefits at a glance

The MyTRUMPF company administrator function allows you to assign roles with different permission levels to your employees. This enables you to comply with your company's specific approval processes. The roles affect the permissions in MyTRUMPF, the TRUMPF E-Shop and the Service app. Two roles also have administrative rights for assigning or changing employee roles and for inviting colleagues to MyTRUMPF and activating their profiles.

Simplified registration process

MyTRUMPF users with the appropriate role can invite employees to MyTRUMPF via an invitation link. This eliminates the need for TRUMPF to carry out any checks, so the user can start work quickly.

Controlled and transparent user management

Maintain control and an overview of the MyTRUMPF users in your organization. Assign appropriate roles to comply with your internal approval processes.

Overview of responsibilities

Users with admin rights can be viewed by all employees in an organization. If roles need to be changed, it does not take much official administration work.

Faster and simpler ordering process

Maintain your internal approval processes for purchase orders by assigning only authorized personnel with the appropriate role for approving purchase orders or placing purchase orders directly.

Simple and transparent service case management

Benefit from improved case monitoring. In future, you can restrict who can create service cases. All employees in your organization still have access to this information.

Overview of roles and permissions

Overview of roles and permissions

*  These two roles have the administrative permissions required to assign relevant roles to employees and to invite new employees to MyTRUMPF via an invitation link.

** This permission is not required as the role already has the higher-level ordering permission.

Here's how it works – viewing and assigning roles and permissions

A company administrator's view: In the "Administration" area, you can find an overview of all users in your organization, invite new users and view the roles including the associated permissions. You can access the "Administration" area by clicking on your name in the top right-hand corner.

If you want to invite a new user, all you have to do is enter their e-mail address, personal details and corresponding role.

The roles shown above are currently available and have different permissions. By clicking on the role, you can see which permissions are assigned to it.

Permissions for the operator role: restricted ordering rights, but full permissions for service case management.

Company admin

The "My data" area will in future show you the company administrators in your organization and your own role. You can access the "My data" area by clicking on your name in the top right-hand corner.

In the "Permissions" tab under "My data", you can see your assigned user role and associated permissions.

Do you have questions about the company administrator? Our FAQ will help you.

Read our handy FAQs about the company administrator role. If you have any further queries, simply contact your local customer service.

Important notes

  • Programmer and operator roles – please ensure that a sufficient number of users are authorized to approve order requests (purchaser, managing director or production manager roles) in order to avoid delays when ordering spare parts or tools when another member of staff is covering absence.
  • , The standard role that is assigned during registration of a new staff member, for example, is service engineer. ,    . If new employees are to take on a different role, this must be adjusted accordingly.