Service and consultation – during the project and beyond
With our diverse digitalization solutions, you obtain the highest degree of transparency and also increase the productivity of your networked laser systems at the same time. In addition, you prevent machine and production idle times which can quickly cost several thousands of euros per hour. With our unique service network of 71 service sites and over 1,600 service engineers, we are always nearby, no matter where you or your customer are. In the case of new or changing requirements, our experts will provide comprehensive consultation and support during implementation. If required, we will optimize the implemented process in ongoing operation at the customer's site or carry out application consulting in one of our nine laser application centers around the world. Moreover, we offer training courses for your customers in our training centers around the world or directly at the machine. Would you like to provide your customer with customized service? We will also be happy to provide training on this for your maintenance engineers.