Want fast and simple support from our service experts over the entire life cycle of your TRUMPF product? Then a service agreement is just right for you. Choose the right service for you from a wide range of options.
Regular maintenance ensures you can produce parts in a particularly safe and reliable way – saving time and money.
The re-sale value and service life of your system are increased through the maintenance according to manufacturer's specifications.
Your expenditure is calculable and you can save operating costs through optimally adjusted components.
A service agreement guarantees simple help and minimizes reaction times.
Even the smallest package pays off: Telephone hotline or remote support ensure fast error correction and reduce the costs for on-site visits. Operating or setting errors can be quickly identified and rectified, for example. More than two thirds of all service cases can be solved remotely. Here, you can always count on optimally trained and experienced service specialists.
Regular, on-schedule, and plannable maintenance ensures a high level of availability, productivity, and process reliability. Through fixed package prices or annual fixed prices, you can maintain complete certainty in planning. Optimally trained service engineers carry out the maintenance according to manufacturer specifications in the same way around the globe, and document this with a maintenance checklist and a maintenance sticker. For this, we only use TRUMPF original maintenance parts which will continue to guarantee optimal operation. The appointment coordination is handled completely by TRUMPF so there is no work required from you. The maintenance package also contains everything that's included in the teleservice/hotline package.
The all-around worry-free package: The fixed annual sum enables you to plan the maintenance and operating costs for a wide range of products. As a supplement to the maintenance and remote support packages, it contains repairs including the required spare parts. The improved cost control gives you greater planning certainty.
